Complaints
If you believe your rights have been violated, you have the right to file a complaint with us, the Secretary of the Department of Health and Human Services, Medicare, or your State Board of Pharmacy. All complaints will remain confidential and will not affect your treatment in any way.
Contacting the Compliance Officer
Pharma Fusion:
info@pharmafusionrx.com
518 Pujo Street, Lake Charles, LA 70601
Other Contacts
Secretary of the Department of Human Services:
https://www.hhs.gov/conscience/complaints/index.html
800-368-1019
MEDICARE:
medicare.gov
1-800-MEDICARE
Louisiana Board of Pharmacy:
8:00am to noon; 1:00pm to 4:30pm M-T
8:00am to noon; 1:00pm to 4:00pm Friday
225-925-6496
https://www.pharmacy.la.gov/page/how-to-file-a-complaint
ACHC:
8 a.m. to 5 p.m. ET Monday to Friday
(855) 937-2242
https://www.achc.org/contact/
LOUISIANA
Phone
Direct: 337-761-5397
Toll Free: 888-341-6119
Fax
337-761-0831
Hours
M-F: 9am - 5pm (CST)
S-S: On Call
States Serviced:
AK, AL, AR, AZ, CO, FL, GU, IA, IL, IN, KS, KY, LA, MA, MI, MD, MO, MS, MT, NE, NC, ND, NJ, NY, OH, OK, OR, PA, Saipan, SC, SD, TX, USVI, VA, WA, WI
ARIZONA
Phone
Direct: 928-876-0158
Toll Free: 888-341-6119
Fax
928-543-2082
Hours
M-F: 9am - 5pm(MST)
S-S: On Call
States Serviced:
AZ, ID, NM, NV, UT, WY
CA pending
Experience Specialty Intelligence™ with a Human Touch
If your current pharmacy isn’t meeting your needs, discover care that’s more personal, more responsive, and more human.
At Pharma Fusion, we merge advanced data, clinical expertise, and genuine compassion to simplify therapy, resolve challenges others can’t, and deliver outcomes that truly make a difference.
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