Complaints
Right to File a Complaint
If you believe your rights have been violated, you are entitled to file a complaint with us, the Secretary of the Department of Health and Human Services, Medicare, or your State Board of Pharmacy. All complaints will be kept confidential, and will not affect your treatment under any circumstances.
Contacting the Compliance Officer
Other Contacts
You may also choose to contact your State Board of Pharmacy or other regulatory agencies. Contact information will be provided upon request.
You may also choose to contact your State Board of Pharmacy or other regulatory agencies. Contact information will be provided upon request.
Accreditation Organizations
If your concerns are not resolved to your satisfaction, you may contact the following accreditation organizations:
Accreditation Commission for Health Care (ACHC)
Phone: (855) 937-2242
Website: https://www.achc.org
URAC
Website: https://www.urac.org
(Information on how to file a complaint is available on their website)
Privacy Complaints
If you believe your privacy rights have been violated, you may file a complaint with Pharma Fusion RX or with the U.S. Department of Health and Human Services, Office for Civil Rights:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue, S.W.
Room 509F, HHH Building
Washington, D.C. 20201
Phone: (800) 368-1019
Website: http://www.hhs.gov/ocr/hipaa
Areas We Service
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Pharma Fusion Rx is ACHC Accredited and operates in full compliance with all federal and state pharmacy regulations.
Pharma Fusion is committed to protecting patient privacy and complies with all HIPAA privacy and security regulations.
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